Q&A
Q: Does Hendoo have any warranty for the goods?
A: Sure thing! For instant, Hendoo has ensured clients that for car lift there is 10 years warranty of sealing part inside the pump and 1 year warranty of the whole lifting structure .
Whatsmore, Hendoo is capable of providing all accessories and parts that are related to our products.
Q: How to buy Hendoo products?
A: Any product online is for sale . Product is for direct purchase at online shop, prices online are not included any freight. Please confirm the total cost with us before purchasing.
Hendoo specializes in managing one container purchasing or optimized purchasing requirement. There shall be difference in configuration parameter/custom declaration/ design requirement etc. for diffierent countries and regions, it's better to make sure of everything before purchasing.
Q:How do you ensure the quality of your product?
A: Every product line has routine test before delivery. Hendoo devotes to R&D development and has a QC team with regular examination of production. Every product we sell has been matured with long-term acceptance by market. Any reformation of our auto maintenance product bases on respects of the knowledge of mechanics/engineering/materials science/ergonomics etc..
Q:How to get the product if I decide to purchase?
A:Online shop will provide with product available to retailers. For wholesale dealers Hendoo generally email the only appointed bank account info and the formal PI to them through Info@hendoo.cc. By confirming the arrival of payment,the sales team of Hendoo would arrange the production/packing/official document making/ and track every step to make sure the goods handed to buyer perfectly. Please kindly check the procedure below and feel free to contact us for any info.
Purchasing to After-sales maintenance procedure
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1Purchase
- Pick the necessary products including configuration and qty., make them a list according to your requirement
- Contact sales@hendo.cc directly to have us make a clear formal PI for total sum
2Payment
- A down payment before production and the balance payment before shipping or carrier are required
- Hendoo offers the only bank account info by official mail
3Delivery
- Booking container is conducted ahead of delivery, and all document for receiving goods shall be issued to buyer after payment completes
- Tip: freight is not included in product prices
4Maintenance tips
- Any damage part found when receiving the good shall be solved within 48 hours
- Any issue of products and accessories in service shall be recorded as videos and pictures and email them to Hendoo aftersales team.
About us
Hendoo® aims at offering all car enthusiasts the superior selection of automotive equipment and tools for garage solution. When buying our products you will benefit and find out the quality of all products is beyond expectation.
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